1.      About our Privacy Policy

You can contact Stephen Wilkinson Pty Ltd (ABN 34 063 358 118) on 03 62143063.

Stephen Wilkinson Pty Ltd is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (‘APPs).  Stephen Wilkinson Pty Ltd provides this Privacy Policy to fulfil Principle 1 of the APPs, and intends this Policy to act as a guide for the practice’s staff and patients.

This Privacy Policy is effective as at 1 January 2015.  On occasion, this Privacy Policy may be reviewed and updated.  Stephen Wilkinson Pty Ltd will notify you of any and all updates to this Privacy Policy by replacing all earlier displayed and/or published copies of the Policy with the updated version.

All personal information collected and held by Stephen Wilkinson Pty Ltd will be done so in accordance with the most recent displayed and/or published copy of the Privacy Policy.

2.    The kinds of personal information we collect and hold

The kinds of personal information that Stephen Wilkinson Pty Ltd collects from and about you will be determined by the nature of your dealings with Stephen Wilkinson Pty Ltd.  Personal information may include, your name, date of birth, contact details, and sensitive information (including information concerning your health).

Stephen Wilkinson Pty Ltd will not collect your personal information unless the information is reasonably necessary for one or more of Stephen Wilkinson Pty Ltd’s functions or activities.  Additionally, where the personal information comprises sensitive information, Stephen Wilkinson Pty Ltd will not collect such information unless you consent to its collection.

3.    Why we collect, hold, use and disclose personal information

The sole purpose for which Stephen Wilkinson Pty Ltd collects your information is to facilitate the provision of healthcare and medical treatment/services.

If you are not willing to provide Stephen Wilkinson Pty Ltd with all or part of your information that we require, Stephen Wilkinson Pty Ltd may be unable to provide you with healthcare and medical treatment/services.

4.    How we collect and hold personal information

Stephen Wilkinson Pty Ltd will collect your personal information only by lawful and fair means.  Without limitation, Stephen Wilkinson Pty Ltd may collect your personal information via telephone communications, written communications, your attendance at our premises, or website.

Whenever it is reasonable and/or practicable to do so, Stephen Wilkinson Pty Ltd will collect your personal information directly from you.  Stephen Wilkinson Pty Ltd will only collect your personal information from a third party or parties if it is unreasonable or impracticable to collect your personal information directly.  Prior to collecting your personal information from a third party or parties, Stephen Wilkinson Pty Ltd will endeavour to seek your consent and/or notify you, or otherwise ensure that you are aware, of its intention to collect such personal information.

In the event that it is not reasonable and/or practicable for Stephen Wilkinson Pty Ltd to fulfil this endeavour, and Stephen Wilkinson Pty Ltd collects your personal information from a third party or parties without you being notified or made aware, it will take reasonable steps to notify you, or otherwise ensure that you are aware, of the fact that it has so collected and the circumstances of that collection.

Stephen Wilkinson Pty Ltd stores individuals’ personal information in both electronic and paper form.  Stephen Wilkinson Pty Ltd will take reasonable steps to protect all personal information held by it from misuse, interference, loss, unauthorised access, modification, and/or disclosure.  If Stephen Wilkinson Pty Ltd is no longer required under the Privacy Act 1988 (Cth) to retain your personal information, it will take reasonable steps to destroy the information or to ensure that the information is de-identified.

5.    How we use and disclose personal information

Stephen Wilkinson Pty Ltd is committed to ensuring that it meets at least, the minimum privacy standards for handling personal information, as required by law, in an open and transparent way.

When required or requested, Stephen Wilkinson Pty Ltd may disclose your information to other medical practitioners who are, or may become involved in your treatment.  Stephen Wilkinson Pty Ltd will only do so with your consent and/or in accordance with the disclosure provisions contained within the Privacy Act 1988 (Cth).

Stephen Wilkinson Pty Ltd will not use or disclose your personal information for the purpose of direct marketing.  If information is used in research publications, it will be de-identified so that no patient can be identified.

6.    How to access and correct your personal information

Please note that you have a right to gain access to the information that Stephen Wilkinson Pty Ltd has collected from or in relation to you.  If you require access to this information, please contact us.

Stephen Wilkinson Pty Ltd will take reasonable steps to ensure that the personal information it collects, uses, and/or discloses, is accurate, up to date and complete.  You have the right to request that Stephen Wilkinson Pty Ltd correct your personal information.  If you require a correction, please contact us.

7.    How to make a complaint

If you believe that Stephen Wilkinson Pty Ltd has breached the APPs, or a registered APP Code (if any) that binds the practice, please contact us..

Alternatively, you may make a complaint by contacting the Australian Information Commissioner on 1300 363 992.

8.    Disclosure of personal information to overseas recipients

Stephen Wilkinson Pty Ltd does not disclose personal information to overseas recipients, except where it makes express disclosure to this effect